General

The Transpire site www.transpire.com is owned and operated by Transpire Technology Pty Ltd (“we” or “us”).

We collect and use personal information from customers, users or visitors of our site or applications (“our site”), including information or opinions which are capable of identifying visitors, such as the customer’s/visitor’s name, address, contact telephone numbers and email address (“Personal Information”). We do not wish to collect information about customers/visitors which is sensitive information as defined under the Privacy Act 1988 (Cth) (“Privacy Act”).

We are committed to the protection of your Personal Information and we have developed this Privacy Policy in line with the National Privacy Principles in the Privacy Act.

This Privacy Policy is important. It applies to the collection, storage, use and disclosure by us of your Personal Information. Access to our products, services or site is conditional on your approval of this Privacy Policy and you agree that your use of our products, services or site implies your consent to the terms of this Privacy Policy.

Changes to the privacy policy

If we decide to change this Privacy Policy, we will post those changes to this Privacy Policy, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Your continued use of our products, services or site following any such amendment will be confirmation of your acceptance of the amendments.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

Information collected

We will collect Personal Information about you through your use of our products, services or site. Some of the Personal Information collected by us will track your use of our products, services or site. The Personal Information is collected by us to enhance your use of our products, services or site and to assist us in providing a better service.

We do not use of share Personal Information for any other purpose other than for the purpose for which it was disclosed. By providing your Personal Information to us, you acknowledge that you are authorised to provide such information to us.

We may collect Personal Information about you for our related bodies corporate and service providers and when you request information about products and services. We will only collect Personal Information that is necessary for one or more of our functions or for the purpose disclosed to you.

Where we collect Personal Information directly from you, we will take reasonable steps to notify you of certain matters in a collection notice. We will do this at or before the time of collection, or as soon as practicable afterwards. Collection notices may provide more specific information than this Privacy Policy in relation to particular collections of personal information. The terms of this Privacy Policy are subject to any specific provisions contained in collection notices and in the terms and conditions of particular offers, products and services. We encourage you to read those provisions carefully.

Where we collect information about you from your authorised representative, we will take reasonable steps to make sure that you are made aware of the collection. If you provide to us personal information about someone else (as their authorised representative), we rely on you to inform them that you are providing their Personal Information to us and to advise them that we can be contacted for further information. You must take reasonable steps to ensure the individual concerned is aware of or consents to the various matters detailed in this Privacy Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that information, our identity, and how to contact us. Where requested to do so by us, you must also assist us with any requests by the individual to access or update the personal information you have collected from them and provided to us.

Use

We may provide your Personal Information to our affiliates. We may also use your Personal Information to:
(a) inform you about our site, goods, services, offers, or in order to provide the product or service you have requested, or other matters which we believe are of interest to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.
(b) customise the advertising and content on our site and applications and to contact you about specials deals.
(c) share with authorised third party service providers who perform functions on our behalf, such as marketing and analysis organisations, financial and credit card institutions in order to process any payments, hosting companies, website developers, internet service providers and customer service providers, customer support specialists, fulfillment companies, external business advisors (such as creditors and lawyers), research and data analysis firms (“Authorised Service Providers”).

Our Authorised Service Providers may be located both in and outside Australia. In particular, as at the date this Privacy Policy was most recently updated, your Personal Information may be disclosed to recipients in United States and other countries from time to time. If you subsequently decide that you do not wish to receive information from them you may let us know by contacting us.

Prior to the disclosure of Personal Information to a person overseas, we will take such steps as reasonable in the circumstances to ensure that the overseas recipient treats your Personal Information securely and otherwise complies with the relevant Australian Privacy Principles in relation to the Personal Information.

If you subsequently decide that you do not wish to receive information from them you may let us know by contacting us.

Storage of information

We will use our reasonable endeavours to protect and maintain the security of your Personal Information and to make our site as secure as possible against unauthorised access. Our officers, employees, agents and third party contractors are expected to observe the confidentiality of your Personal Information. Despite our reasonable endeavors, we are unable to ensure or warrant the security of any Personal Information transmitted to us and all Personal Information disclosed by you to us is at your own risk.

If we determine that Personal Information is no longer needed for any purpose, we will take reasonable steps to destroy or permanently de-identify that personal information, unless we are required by law or a court or tribunal to retain the information.

Disclaimer

We will not disclose your Personal Information to any third party (other than our affiliates and Authorised Service Providers) without your consent in writing, unless otherwise required by law, or unless such disclosure is reasonably necessary in our opinion to protect our rights or property or to avoid injury to any person.

We may introduce, link or refer you, to other businesses operated by third parties. You acknowledge that such businesses are not operated by us. Advertisements on our site or applications, links to or from other sites or businesses do not constitute sponsorship, approval, endorsement of the content, policies, practices or services offered on those advertisements, sites or businesses.

This Privacy Policy only addresses the use and disclosure of information we collect from you via our site or applications.

The use of your Personal Information by the aforementioned third parties is governed by the privacy policies of such parties and is not subject to our control.

We are not responsible for the policies or practices of third parties. In the event of a merger, acquisition or sale of the whole or part of our business, we reserve the right to transfer your Personal Information as part of any such transaction. However, your Personal Information would remain subject to this Privacy Policy.

Access to information collected by us

We will use our reasonable endeavours to keep your Personal Information accurate. You may obtain access to the Personal Information which we have collected about you, via our site, by contacting us.

We will use our reasonable endeavours to provide a complete list of your Personal Information within 21 days of receipt of your enquiry. We reserve the right to charge a reasonable fee for this service. Proof of identity may be required before such information will be provided.

Children

We do not knowingly collect personal information from anyone under the age of 18. If you are at least 13 years old but not yet 18, you should only do so in conjunction with your parent or guardian who agrees to this Privacy Policy.

Consent

You acknowledge and agree that we, our affiliates and Authorised Service Providers, and each of their officers, employees, agents and contractors are permitted to collect, store, use and disclose your Personal Information in the manner set out in this Privacy Policy and in accordance with the Privacy Act.

Contact

In case you have any queries concerning our privacy policy matters do not hesitate to contact us.